Shown from left to right are Chris Nelson, Jack Ross, and Kent Glass of North America HVAC Systems & Service, recipient Dale Taylor, Laurence Coronato and David Myers, also of North America HVAC Systems & Service.
Dale’s Heating Cooling Plumbing was named a recipient of the prestigious 2017 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating and air-conditioning (HVAC) industry.
Dealers were honored at a ceremony held in New Orleans on March 16.
One of Carrier’s highest honors for its dealers, the President’s Award is given to Carrier Factory authorized dealers who achieve excellence in product promotions and deliver superior customer satisfaction.
Recipients of this award represent the very best in operational excellence, business effectiveness and delivering cutting-edge technology to consumers.
Dale’s Heating Cooling Plumbing demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales.
The company exemplifies service excellence and provides exceptional customer care.
Dale’s Heating Cooling Plumbing specializes in HVAC installations for residential new construction and custom homes, as well as commercial buildings and complete building restorations. In addition, the company has donated time and resources to local organizations such as Samaritan Center, school and community athletic programs, and 7 Bridges Marathon. Likewise, Dale’s Heating Cooling Plumbing has donated systems to Project Heat and Project Cool for families in need.
“The 2017 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Chris Nelson, president, North America HVAC Systems & Service. “The award further establishes these companies as best in class and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across the dealer group.
To learn more about Dale’s Heating Cooling Plumbing and its heating and cooling products and services, call 423 236-4600.