Starting today complimentary valet parking is available, from noon to midnight, for those arriving by private vehicle and needing medical services at Erlanger’s adult ER.
“We wanted to make it free, and as easy and stress-free as possible, for those needing medical care at our downtown emergency room,” said Mickey Milita, director of Guest Services and Parking at Erlanger. “By providing free valet services at the entrance to our adult ER, it enables drivers to accompany their sick or injured passengers into Erlanger’s ER lobby without having to drop them off and find a place to park.”
"This is also a much welcomed service for those faced with driving themselves to Erlanger’s downtown emergency room," officials said.
"Currently the hours of operation for free valet parking at Erlanger’s adult ER are noon through midnight, these hours could be expanded based on customer demand," Mr. Milita said.
In recent months Erlanger has made plans to add a number of world-class features to the downtown adult ER, which serves as “the front door” to the region’s only Level 1 Trauma Center. According to Erlanger’s Director of Concierge Services Ryan Fugate, easily identifiable “ambassadors” are now stationed onsite in Erlanger’s ER lobby to assist patients and families with registration, condition updates and other special needs. A closed-circuit television system will provide key information for families and patients in the ER waiting area, and cell phone charger stations are in the process of being installed in four of Erlanger’s emergency room lobbies.