Forrest Preston, Century Park president; Nicole Long, executive director at Harbor Place at Cottesmore; Todd Fletcher, from Life Care Centers of America; Renee Brooks, regional director of operations; and Jenny Graham, Century Park director of operations
Century Park Associates, a nationwide senior living company, presented its 2017 performance awards at its annual management Meeting in Nashville.
Harbor Place at Cottesmore in Gig Harbor, Wa., won the Community of the Year Award.
The building was praised for its resident satisfaction rates, operational success and maintaining its deficiency-free status for five consecutive years. Harbor Place also won the Assisted Living Facility of the Year Award in 2016.
“It was clear that Nicole and the team at Harbor Place at Cottesmore earned and deserved the Community of the Year award,” said Jenny Graham, Century Park Associates director of operations.
“They are the team to look up to.”
Century Park also presented a customer service award, the Going the Extra Mile Award, to Kristie Tucker, lifestyle services director at The Bridge at Charleston, South Carolina.
Ms. Tucker was nominated for a special act of caring in October 2016. When Hurricane Matthew was headed toward South Carolina and the state ordered evacuation of coastal areas, Ms. Tucker went beyond the call of duty. A single mother, she left that evening to drive her seven children to her sister’s house more than 100 miles away. The traffic was so bad that she did not return to Charleston until 6:30 the next morning.
Ms. Tucker then showed up at The Bridge ready to serve. The residents were moved to a sister assisted living facility in Georgia, and not only did Ms. Tucker do activities with them while in their temporary home, she also helped as a care aide.
“Kristie was selfless – she put her personal life on hold and put the residents first, to make sure they were safe and taken care of,” said Michelle Nelson, executive director at The Bridge at Charleston. “Her selfless act is a model of who we should be every day.”
With headquarters in Cleveland, Century Park Associates manages more than 40 senior living communities in 20 states. For more information about Century Park, visit CenturyPA.com.
Rebecca Sturtz, regional director of operations; Michelle Nelson, executive director at The Bridge at Charleston; Preston; and Kristie Tucker, lifestyle services director and Going the Extra Mile winner