TN Department Of Safety Announces Decrease In Drivers License Wait Time

Thursday, July 18, 2013

The Tennessee Department of Safety and Homeland Security announced that the average wait time at state driver services centers has decreased so far this year compared to 2012. 

The average wait time from January 1 – June 30 at centers statewide, excluding reinstatement centers, fell from 34 minutes in 2012 to 31.

5 minutes in 2013. There was a slight increase, however, from the first quarter of 2013 in which the average wait time was 30.5 minutes compared to the second quarter when the wait time averaged 32 minutes.

The decrease in wait time for the first six months happened while the number of statewide transactions at driver services centers increased. Driver license examiners served 621,405 customers from January 1 – June 30, 2012.  In the first six months of 2013, the number of customers grew to 626,211. 

“We are monitoring these figures very closely. Reducing the wait time at our driver service centers is a priority so when we experience an increase we act immediately to identify the reasons,” Commissioner Bill Gibbons said. 

Gibbons attributed the increase in the second quarter of 2013 in part to the increase in handgun carry permit applications as well as the installation of new equipment. 

During the first six months of 2013, the department accepted 86,334 handgun carry permit applications at driver services centers, compared to 40,503 applications accepted during the first six months of 2012. That is an increase of 113 percent. 

The department continues to install new equipment and software at all driver services centers in preparation for a new central issuance process of issuing driver licenses. While this new process is expected to help reduce wait times in the future, the installation of the equipment is causing some delays. 

The Driver Services Division is also in the process of hiring additional part-time employees to help the centers at peak hours. Funding for the positions was appropriated in the current state budget. 

“The new equipment and additional staff should help us in the long term provide better and more efficient service to our customers,” Mr. Gibbons noted.

 


Southeastern Theatre Conference Has Design Competition

The Southeastern Theatre Conference,  hosting their annual convention in Chattanooga March 4-8, will also host a design competition. Designers Sir Richard Pilbrow and Stanley Meyer, award-winning leaders in the theatrical design industry, will be at SETC to talk with emerging artists and critique designs for both graduate students and undergraduate students.  ... (click for more)

City Drivers Ed Program Spring Break Class At Library Is Full And Closed

Effective immediately, the Spring 2015 class scheduled to take place at the Downtown Library from  March 30 – April 2  is completely full and closed. No more applications will be accepted for this class. One class remains open: South Chattanooga Youth & Family Development Center (1151 West 40 th  Street)               ... (click for more)

6,533 Apply For Chattanooga Housing Authority Voucher Program

The Chattanooga Housing Authority closed its Housing Choice Voucher Program application process Monday at 11:59 p.m. There were 6,533 applicants. CHA will randomly select 1,000 of those names on Monday, for the voucher program waiting list. Anyone who is not selected will need to apply again in the future.  The Housing Choice Voucher program is a federal government program ... (click for more)

Times Free Press Pays Bonuses, Has Layoffs

The Chattanooga Times Free Press told employees on Monday that the newspaper had improved financial performance over the prior year quarters and employees were receiving two percent bonuses. Sources said at the same time, the newspaper announced some layoffs. Those include four people in the newsroom and an unspecified number in other departments. Bruce Hartmann, president, ... (click for more)

Shelley Andrews Will Be Missed

Shelley Andrews was one of the kindest, most thoughtful and most effective laborers in our community.  Her work with the Friends of Moccasin Bend was exemplary.  She listened, she learned and she led with dignity and class. Her brave battle with ovarian cancer was a testament to her positive spirit and commitment to her work on behalf of the people of this region. ... (click for more)

Roy Exum: He’s Exempt From Drunk

I love the old story about a popular Senator who, during the Cuban Missile Crisis, was asked late one evening, “Sir, what if we get bombed?” to which came the quick reply, “I’d be absolutely delighted … I can get one of my aides to drive us home afterwards.” You think of stuff like that when word comes from Kentucky that state legislator Brandon Smith was caught driving erratically ... (click for more)