TN Department Of Safety Announces Decrease In Drivers License Wait Time

Thursday, July 18, 2013

The Tennessee Department of Safety and Homeland Security announced that the average wait time at state driver services centers has decreased so far this year compared to 2012. 

The average wait time from January 1 – June 30 at centers statewide, excluding reinstatement centers, fell from 34 minutes in 2012 to 31.

5 minutes in 2013. There was a slight increase, however, from the first quarter of 2013 in which the average wait time was 30.5 minutes compared to the second quarter when the wait time averaged 32 minutes.

The decrease in wait time for the first six months happened while the number of statewide transactions at driver services centers increased. Driver license examiners served 621,405 customers from January 1 – June 30, 2012.  In the first six months of 2013, the number of customers grew to 626,211. 

“We are monitoring these figures very closely. Reducing the wait time at our driver service centers is a priority so when we experience an increase we act immediately to identify the reasons,” Commissioner Bill Gibbons said. 

Gibbons attributed the increase in the second quarter of 2013 in part to the increase in handgun carry permit applications as well as the installation of new equipment. 

During the first six months of 2013, the department accepted 86,334 handgun carry permit applications at driver services centers, compared to 40,503 applications accepted during the first six months of 2012. That is an increase of 113 percent. 

The department continues to install new equipment and software at all driver services centers in preparation for a new central issuance process of issuing driver licenses. While this new process is expected to help reduce wait times in the future, the installation of the equipment is causing some delays. 

The Driver Services Division is also in the process of hiring additional part-time employees to help the centers at peak hours. Funding for the positions was appropriated in the current state budget. 

“The new equipment and additional staff should help us in the long term provide better and more efficient service to our customers,” Mr. Gibbons noted.

 


Soddy Daisy July 4 Fireworks Rescheduled For July 11

The City of Soddy-Daisy has rescheduled the fireworks display that had to be postponed on the Fourth of July for this Saturday night at 9:30 p.m. at Soddy Lake.  (click for more)

New Hamilton County Marriage Licenses

Here are the new marriage licenses from the County Clerk's office: PATRICK ELLIS TROTTER, SR                         JANELL ANDRA WISE 222 SWEETWATER CIR #R4                            128 SOUTH LINER ST #B MABLETON, GA 30126       ... (click for more)

Bradley County Commission Rejects 10-Cent Tax Rise For Lake Forest MS; Firefighters Get $3,000 Raise

With a small crowd of demonstrators sitting in the back of the room with signs that read, “Vote no on property tax increase,” the Bradley County Commission on Monday night finally rejected a proposed 10-cent property tax increase that would have added funds to the construction of a new academic building at Lake Forest Middle School.   Funding for renovations at ... (click for more)

11 Attorneys Apply In 2nd Round For Replacing Judge Stern

Eleven attorneys have applied in the second round of applications to replace Rebecca Stern as judge of Criminal Court's Division II. The applicants are: Christian J. Coder Chattanooga Tracy Cox Signal Mountain Amanda B. Dunn Chattanooga Ardena Juanita Garth Chattanooga Thomas Clifton Greenholtz Ooltewah Andrea DeFay Hayduk ... (click for more)

Could The Marriage Decision Spark A New Independence Day?

I confess that this year I am having a hard time with the idea of celebrating the 4th of July Independence Day. It is not because I am not thankful to God for what was done on that day, what it represents, and the blessings I’ve experienced that flow from it. On the other hand, I want to think that maybe this year’s celebration will mark a period in our history in which a new movement ... (click for more)

Roy Exum: The Hay Fields Of July

Oh my goodness, July has just arrived and during my formative years, it was the most hated month of the year. When I was 12 years old, my wonderful grandfather decreed the days of begging for money to go to the picture show and burgers at the Krystal were over, that I was on the payroll for a dollar an hour and, in our family, folks worked for what they spent. Now my grandfather, ... (click for more)