Ruby Falls announced phase one of the first-ever Wi-Fi connection 1,120 feet within Lookout Mountain, making it the deepest commercial cave with internet capability. Partnering with EPB and InfoSystems, this is a first-time installation of its kind for Chattanooga.
“In today’s world communication is vital,” said Hugh Morrow, president of Ruby Falls. “So it has been great partnering with supporters like InfoSystems, HP and EPB to provide our guests the technology for making their visit even more enriching without detracting from our unique natural attraction. No one would have thought more than 85 years ago that we could connect with the world from over 1,100 feet deep within Lookout Mountain.”
This wireless connectivity enhances the visitor experience and provides easier internal communication to the cave. From a staff perspective, the use of fiber optics enhances security features and allows Wi-Fi access hotspots throughout the cave, 13 security cameras, 10 phones and Wi-Fi phones for managers. From a visitor perspective, there is still the ability to escape into the cave experience while now having access to connect and share memories with loved ones in real-time.
“We are excited to be a part of this solution for Ruby Falls,” said InfoSystems President and CEO Clay Hales. “The improvements in efficiency for the staff at the Falls – who now have multiple backup methods of communicating to the folks topside – are just remarkable, and the innovative experience for guests to stay connected while so far underground is just phenomenal.”
“This is certainly one of our more unique installations,” said InfoSystems Solutions Specialist Nate Hood. “Working together, InfoSystems and Ruby Falls have achieved a historic moment for the cave - as far as we know, connecting the depths of a tourist cave to the Internet has never been done.”
“EPB is proud to partner with Ruby Falls to bring America’s fastest Internet to America’s deepest and largest publicly accessible waterfall,” said John Pless, EPB spokesperson. “The Chattanooga area combines ‘big city amenities’ with unparalleled natural splendor and opportunities for outdoor adventure. Now, Ruby Falls combines the best of both worlds as visitors enjoy a unique caving experience and Fi-Speed Internet at the same time.”