Daralynn Gaines, general manager of the Red Lobster in Dalton, has been awarded the company’s Top General Manager Award. A Red Lobster veteran of 25 years, she is one of the three general managers selected for the award this year from more than 700 general managers in North America.
Presented annually, this award recognizes general managers who have shown strong leadership and produced excellent results across several areas including overall guest satisfaction and low team member turnover.
“Daralynn knows the community and she loves being in Dalton,’’ said Cam Campbell, regional vice president for Red Lobster. “She has a competitive spirit and a drive to be the best. She is committed to making the Dalton Red Lobster the go-to destination for local residents and convention attendees.”
Ms. Gaines was recognized for a variety of strengths, including increasing productivity by cross-training her team so they can learn new skills while advancing their careers at Red Lobster.
“We come to work with pride every day, strive to serve the best seafood we can and do it with a high level of service and hospitality,’’ Ms. Gaines said. “Every guest is valued. They could go anywhere to eat, but they choose Red Lobster. That is a responsibility we do not take lightly here in Dalton.”
Visit Ms. Gaines and her team at the Dalton Red Lobster at 901 West Bridge Road.