Mike Collins & Associates, Inc. has announced the completion of the new datacenter, depot storage facility, and customer support center in Chattanooga. With this $2.6 million expansion, MCA has engineered a state-of-the-art facility to house their growing cloud hosting operations and to offer customers a "feature-rich co-location experience."
Modeled after several tier 3 datacenters with customer function, efficiency, and compliance in mind, MCA has designed a datacenter outfitted with the latest power, AC, and containment solutions on the market, said officials. With over 2,500 square feet of raised floor space, MCA provides separated power systems equipped with 2N redundancy and features in-row, chilled water air conditioning. The APC Eco-Aisle offers a design that allows the company to grow the datacenter on demand.
To meet current and future customer needs, the expansion includes a conference room in the datacenter, 24/7 access to the facilities, an enlarged break room and a 3,000 square foot customer support center. MCA has also designed a collaborative technical and client area in the new customer support center which will allow partners to utilize the space as part of their business continuity solution.
“The addition of our datacenter is game changer for MCA, said James Bender, director of technical services. "Many datacenter providers are attempting to bridge the gap by adding technical support and on-site services. We built our datacenter on top of a successful technical support foundation. The function and capabilities are limitless and our location in gig-city is crucial to our customer’s needs for security and accessibility."
Over 7,500 square feet of warehouse space has been added to accommodate the growing nationwide depot services and in-stock sales inventory for fulfillment. The warehouse addition is already being utilized to further expand nationwide depot services and custom configuration rollouts for customers ranging in size from 10 person offices to multistate entities with 1,000s of employees.
“This is the largest and, I believe, most important single development in our 27 year history," said Mike Collins, president of MCA. "This expansion of facilities and services goes to solidify our foundation for growth and our ability to bring the most comprehensive solutions and services to our customers. It is this kind of investment and innovation that has both made, and will keep MCA the premier IT solutions provider in the area."