For the second consecutive year, Chambliss has been ranked on The BTI Client Service A-Team. This list highlights those law firms which are committed to providing superior service to clients.
The BTI Client Service A-Team is based on 100% independent, unbiased feedback from clients. The 2013 analysis relies on more than 240 independent, one-on-one interviews with corporate counsel to delineate—by name and rank—precisely how more than 332 law firms perform along the 17 activities shown to drive superior client relationships.
In 2012, three Chambliss attorneys Bill Aiken, Bud Jackson, and Bill Pickering were among 272 lawyers nationwide named as Client Service All-Stars. Mr. Aiken was one of only four attorneys in the U.S. nominated by two separate corporate counsels, which earned him the designation of Super All-Star by BTI.
Over the span of 12 years, The BTI Consulting Group has interviewed more than 3,400 clients in order to determine those firms to include on the Client Service A-Team. The only way to be selected for inclusion on this list is to be recognized, unprompted, by a client as delivering client service excellence.